Shipping Destinations
Polyguard currently ships within the United States only. We do not offer international shipping at this time.
Shipping Methods & Carriers
- Ground Shipping: FedEx and UPS
- Less Than Truck Load (LTL) Freight: ABF, Estes, Old Dominion, R+L, and Saia
Shipping Options & Processing Times
- Standard Shipping: Free for all online (e-commerce) orders within the contiguous United States.
- Expedited & Overnight Shipping: Available at an additional cost.
- Processing Time: Orders typically ship within 3 business days, but we strive to ship earlier.
- Some small package items are shipped the same day or the next day.
- 62% of our e-store orders ship the same day!
- Same-Day Shipping Cutoff: Orders placed by 12 PM CST may qualify for same-day shipping, depending on availability.
Shipping Rates
- Ground Shipping: Calculated based on weight, number of packages, and whether the order contains hazardous materials.
- LTL Freight Shipping: Calculated based on weight, number of pallets, freight class, and hazardous material designation.
Shipping to Alaska, Hawaii, and Puerto Rico
Small package shipping is available, but customers are responsible for shipping costs. Customer Service will contact you with the balance due before processing the order.
Order Tracking
- Customers will receive an automated email with a tracking number once their order has been marked as shipped.
- If you do not receive tracking information, you may contact sales@polyguard.com for an update.
Order Modifications & Cancellations
- Orders can be modified or canceled within an hour or two after purchase.
- To ensure your request is processed in time, call Customer Service at (214) 515-5000 and email sales@polyguard.com as soon as possible.
Delayed Orders
If an order is delayed beyond 3 business days, our Customer Service team will notify you via email.
Lost or Damaged Packages
If a package is lost or damaged by the carrier, we will investigate the issue and request photos (if applicable). We will then work to resolve the issue and ensure the customer receives their order.
Local Pickup Option
- Customers may schedule an in-person pickup at 1901 S Hwy 287, Corsicana, TX 75110.
- To arrange a pickup, please contact our Logistics Department at (214) 515-5036 to schedule a date and time.
Shipping Restrictions
- No deliveries to PO Boxes.
- Hazardous materials (HazMat) must ship via FedEx Ground.
- If an order contains five or more boxes, we will ship it on a pallet to minimize the risk of lost packages.
- Items weighing 75 lbs or more will be shipped on a pallet.
International Shipping
Polyguard does not currently ship outside of the United States.